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Receptionist II

Company: First Financial Bank
Location: Abilene
Posted on: April 5, 2021

Job Description:

SCOPE/CONTACTS:The incumbent has frequent contact with customers, executive and senior management, loan officers, secretaries, and other departments of the Bank. Contacts are face-to-face, via email and by telephone. Important qualities for this position are strong interpersonal skills with the ability to communicate with all customers and provide outstanding customer service in person or on the phone.ESSENTIAL FUNCTIONS:To provide receptionist and secretarial services to the department and respond to customer needs for banking services.Performs some duties of a commercial loan assistant, which could include, but are not limited to data entry; making advances and payments on loans, transferring money between accounts, working to reduce collateral/ credit exceptions, scanning loan documents, and light correspondence.Personal and business account revisions and maintenance.Ensure all data entry for monthly retail reports and customer shop reports are completed and distributed in a timely manner.Maintaining equipment and supply stock for departments.Must actively participate in Customer Service First sales and service culture, support the values of the organization and follow established company policies and procedures. Other duties as assigned.MINIMUM QUALIFICATIONS:High school diploma or equivalent is required.18 to 36 months clerical experience and a working knowledge of Excel and Word are required.Banking experience is preferred.The following qualities of performance are the most important to this job: good customer relation skills, telephone etiquette, taking initiative, reliability, flexibility, quality work, confidentiality, and professional demeanor.The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: First Financial Bank, Abilene , Receptionist II, Administration, Clerical , Abilene, Texas

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