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Customer Onboarding Manager

Company: VirtualVocations
Location: Abilene
Posted on: June 5, 2024

Job Description:

A company is looking for a Customer Onboarding Manager.

Key Responsibilities:

Own the onboarding plan for new customers, coordinating between various internal teams
Drive platform adoption and achievement of Initial Value Driver (IVD) per standard timeline
Develop and deploy the onboarding process and related content, contributing to internal documentation

Required Qualifications:

1+ years of experience with enterprise-level onboarding of SaaS customers
Experience working with customers directly in a customer support or service capacity
Experience working on software implementation and/or organizational change projects
2+ years of experience with Account Management, Customer Support or Customer Success (bonus)
BA/BS degree (bonus)

Keywords: VirtualVocations, Abilene , Customer Onboarding Manager, Executive , Abilene, Texas

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