Shift Leader
Company: Buffalo Wild Wings
Location: Abilene
Posted on: January 24, 2023
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Job Description:
POSITION SUMMARY: In the absence of the manager, the shift
leader effectively leads the team to execute great guest service
and follows operating policies and procedures.KEY
RESPONSIBILITIES:Lead team members on shifts, including assigning
tasks (cleaning, line duties, opening/closing duties), providing
feedback and trainingSupport appropriate personnel policies, labor
laws and safety proceduresEnsure all security procedures are
executed (safe procedures, open/close procedures etc.)Transition
into opening/closing dutiesMake guests really happy by providing
great guest serviceResolve guest complaints/issuesLead team members
to open, transition, and close shifts Manage and organize the line
and delegate duties to team membersKnow and uphold standards for
product qualityWork the line as neededExecute and support all food
safety requirements and practiceControl food costs, labor, waste,
and cash on the shiftCount cash drawers and follow proper daily
cash handling proceduresQUALIFICATIONS/SKILLS:Great communication
skills to communicate effectively with guests and co-workers;
bi-lingual skills a plusMust have a positive attitude and ethics
which support our values and cultureMust be a strong team
playerAbility to train and coach othersnull
Keywords: Buffalo Wild Wings, Abilene , Shift Leader, Hospitality & Tourism , Abilene, Texas
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