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Remote Customer Service Center Team Lead

Company: VirtualVocations
Location: Abilene
Posted on: May 3, 2021

Job Description:

A non-profit healthcare system is searching for a person to fill their position for a Remote Customer Service Center Team Lead. Core Responsibilities Include: Serving as the subject matter expert for questions and escalated calls prior to management intervention Servicing inbound calls and social media platforms Serving as a resource providing assistance to other team members, monitoring calls and coaching to improve productivity Qualifications Include: High School or Equivalent 6 years Customer Service Experience Required AND 4 years Call Center Experience Customer service skills required Written and verbal communication skills required

Keywords: VirtualVocations, Abilene , Remote Customer Service Center Team Lead, Other , Abilene, Texas

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