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Company: BCFS HHS - Community Services Division
Position: Program Director
Program: BCFS HHS - Texas Workforce Commission (TWC) and
Preparation for Adult Living (PAL)
Reports to: Regional Director - Community Services Division
Status: Full-Time, Exempt
Pay Grade: 14AS - Program Director IV
Education: Required - 4-year bachelor degree from an accredited
program/university in one of the following areas: Social work,
Psychology, Criminal Justice, Sociology or Human Services.
Experience: 2 years' experience in developing and implementing a
program including experience in the administration, financial
management and supervision of employees. 3 years' experience
working with children and adolescents in a large organization.
Preferred - 3 plus years in senior management, multi-tasking
high priority projects, development, oversight and management.
Supervises: PAL Leads, Case Managers, Facilitators, Administrative
Specialist, Administrative Assistant, TWC Advocate, TWC Education
Specialist and interns (as applicable) Summary: The Program
Director is responsible for using sound professional judgment and
best practices to supervise staff to ensure quality service are
provided to clients and ensure the programs are in compliance with
all policies, procedures, and contract requirements. To
successfully perform this job, the employee may be expected to
perform the following, with or without reasonable accommodations in
accordance with the Americans with Disabilities Act of 1990:
Meet all deadlines required by Regional Director, contract, and
BCFS HHS Policies and Procedures.
Responsible for oversight of the budgets for all programs
assigned. This includes reviewing monthly general ledgers, billing
spreadsheets, day to day tracking of expenses, and reviewing all
financial reports for compliance.
Monitors and approves program spending based on approved
Reviews and approves monthly spending reports for direct
reports. Collects and submits original receipts, expense reports,
sign in sheets, and other required documentations for budget and
billing in a timely manner.
Leads the team by providing staff consultation and staff
meetings on a regular basis to review and to evaluate services,
each client enrolled in the program, and to discuss potential
Ensure staff needs are being met in order to perform their job
Provide oversight and guidance for direct case management
services to youth in all programs; to include assisting them with
the transition into adulthood, connecting youth with resources,
helping youth learn and prepare for their work environment and
monitor and supervise their performance during employment.
Responsible for ensuring contract compliance by monitoring
contract deliverable goals and by seeing that best practice is
utilized to provide quality services to youth.
Completes ongoing training, weekly consultation, and completion
of monthly case file audits, review of case documentation, report
writing, and shadowing of case managers.
Acts as liaison with program contract managers to initiate phone
calls, to participate in monthly meetings, to provide required
reporting as required by the contract, to obtain approval for DFPS
for youth participation if required, and to maintain open
communication for services.
Monitors and maintains an internal procedure manual for the
programs that includes written processes, contract specific
requirements, and agency policy and procedures.
Guides, leads, develops and mentors all direct reporting staff
and interns to promote optimal performance through regular
communication and evaluations.
Provides guidance to TWC with researching, identifying and
soliciting commitments from possible sources of employment through
Provides guidance on post-placement and follow up activities
such as job coaching, assisting with job retention, and addressing
other opportunities to pursue success.
- Responsible for implementation of events, match donations, and
meeting monthly Match requirements. Documents and submits monthly
Meet all guidelines and standards that are applicable to this
Coordinate with and provide guidance to caseworkers, probation
officers, therapists, medical providers, attorneys, advocates,
mentors, TWC workers, judges and psychiatrists.
Respond promptly to crises.
Participate in on-call rotation, and is available after hours as
Schedule and participate in meetings and team decisions and
Participate in workshops, seminars, education programs and
activities that promote professional growth and development.
Compile, prepare, submit and maintain accurate records, files,
forms, statistics and additional information in accordance with
program policies and procedures.
Monthly, quarterly and annual contract deliverables are met.
Youth are seen as required by the contract agreement.
Client files will be maintained according to all BCFS HHS and
Program outcomes are tracked and achieved.
Monthly and Quarterly reports are submitted to the Regional
- Training partnerships are developed between local businesses
and local training providers (e.g. community-based organizations or
local community colleges) to train client to be productive
employees of the partnering businesses.
Credentials, Skills and Abilities:
Maintain current licenses and certificates required for the
position including but not limited to: First Aid CPR Other
Pass a pre-employment drug screen and random drug screens and
maintain emotional control and professional composure at all
Provide proof or work eligibility status upon request.
Pass a pre-employment and biennial criminal background and motor
vehicle check (fingerprints needed if applicant has lived out of
state within the past 5 years)
- Demonstrate the ability to:
a. Respond sensitively and competently to the service
population's cultural and socio-economic characteristics.
b. Communicate effectively in writing and verbally.
c. Work in a fast paced environment.
d. Maintain computer literacy required to meet the
responsibilities of the position.
e. Work effectively and without intensive supervision both
independently and as a member of a multidisciplinary team.
f. Travel as needed. g. Manage time effectively and efficiently.
6. Bilingual preferred (Spanish)
Nothing in this job description restricts management's right to
assign or reassign duties and responsibilities to this job at any
Print Employee Name
- Signature conforms employee presented with and understands
position descriptions and agrees that he or she can perform
essential functions of the job with or without reasonable
accommodation in accordance with the Americans with Disabilities
Act of 1990.
English (United States)
If you like to work with people that believe they can make a
difference in the world, this is the company for you!
It is the policy of BCFS System of Companies and its affiliated
organizations to provide equal employment opportunity and treat all
employees equally regardless of age, race, creed/religion, color,
national origin, immigration status or citizenship status, sexual
orientation, military or veteran status, sex/gender, gender
identity, gender expression, disability, genetic information or
genetic predisposition or carrier status, marital status,
partnership status, victim of domestic violence, sexual or other
reproductive health decisions, or other characteristics protected
by applicable law.
Click here to view the "EEO is the law" poster