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Customer Support Representative

Company: Advantage Resourcing
Location: Abilene
Posted on: June 12, 2021

Job Description:

Advantage Resourcing is now seekingCustomer Support Representativesin Abilene, TX!

If you thrive on customer service, and enjoy helping others, APPLY NOW!

* THIS IS A TEMPORARY-ONLY POSITION THAT IS ANTICIPATED TO LAST THRU AUGUST 31st, 2021 (POSSIBLY LONGER) *

SCHEDULE:Monday thru Friday; from 8:00am to 5:00pm

PAY:$12.00/hr.

DUTIES & RESPONSIBILITIES:

Manage large amounts of inbound calls in a timely manner

Follow communication scripts when handling different topics

Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in a call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

MINIMUM QUALIFICATIONS:

Previous experience in a customer support role/call center position

Strong working knowledge of Microsoft Office Suite (Word, Excel, Outlook)

Track record of over-achieving quota

Strong phone and verbal communication skills along with active listening

Familiarity with CRM systems and practices

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively

If this sounds like you, dont delay APPLY NOW!!




About Advantage Resourcing

Advantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Resourcing is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

Keywords: Advantage Resourcing, Abilene , Customer Support Representative, Other , Abilene, Texas

Click here to apply!

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