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PAL Lead Case Manager

Company: BCFS
Location: Abilene
Posted on: June 12, 2021

Job Description:

It's a great feeling to work for a company that does so much good for others around the world!


Bachelor's Degree in Social Services or related field.


Minimum 2 year case management experience, job development, or crisis intervention experience with young adults. Experience in community building, event coordination, and public speaking is important. Ability to maintain confidentiality with clients and staff. Must have basic assessment skills and ability to work as part of a team.




This position is responsible for using sound professional judgment and best practices to ensure quality services are provided to the service population especially in crisis situations while maintaining compliance with established program standards.

To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990:

Essential Functions:

1. Case manages young adults from 16-21 who are eligible for Case Management Services.

2. Develop detailed Individual Service Plans for each client, meet with and assess progress, and maintain up to date client files.

3. Obtain approval for DFPS youth participation though authorization form (2054) from DFPS PAL staff before providing services to eligible youth.

4. Follow all DFPS guidelines and policies concerning PAL Aftercare services.

5. Maintain organizational management structure which promotes best practices, facilities optimum delivery of services

6. Monitor and maintain an internal policy and procedure manual of the organizational structure and program function based upon: Federal requirements, individual grant procedures and requirements, and the agency's internal policies and procedures.

7. Guide, lead, develop and mentor interns to promote optimal performance through regular communication and evaluations

8. Ensure that all staff within the supervised programs receive the trainings necessary to provide the highest quality of programming as possible.

9. Conduct monthly case reviews to ensure programs are following guidelines and contact requirements

10. Work effectively with Program Director

11. Attend all client staffing, department, agency meetings, as required.

12. Provides Crisis management and case staffing for case management support to high needs clients

13. Turns in receipts, case notes, expense reports, mileage reports, and other required documentations for budget and billing on time.

14. Make referrals to outside agencies, as necessary, and provide follow-up.

15. Presents at conferences and other professional meetings on transition services.

16. Other job duties as assigned.

Measureable Deliverables:

1. Complete initial intake assessments to youth seeking PAL aftercare services.

2. Meet with clients helping to develop and sign their Individual Transition Plan or sign a review of the plan during each face-to-face contact by PAL case manager.

3. Client files will be maintained according to all BCFS and DFPS standards.

4. Enter required ETO data for all clients within 2 business days of client contact and submit monthly reports as specified by Program Director every month.

5. Program outcomes are tracked and achieved

6. Monthly and Quarterly reports are submitted to Program Director

7. Monitor program match and reporting

Credentials, Skills and Abilities:

1. Maintain current licenses and certificates required for the position including but not limited to: First Aid CPR Other ________________________________________

2. Pass a pre-employment drug screen and random drug screens and maintain emotional control and professional composure at all times.

3. Provide proof or work eligibility status upon request.

4. Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years)

5. Demonstrate the ability to:

a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics.

b. Communicate effectively in writing and verbally in English and Spanish.

c. Work in a fast paced environment.

d. Maintain computer literacy required to meet the responsibilities of the position.

e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.

f. Travel as needed.

g. Manage time effectively and efficiently.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The BCFS System is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption from the BCFS System as a medical or religious accommodation. This is a condition of employment and all new hires will be responsible for providing proof. Additional information regarding this policy requirement will be provided upon hire.

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

It is the policy of BCFS System of Companies and its affiliated organizations to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

Click here to view the "EEO is the law" poster

Keywords: BCFS, Abilene , PAL Lead Case Manager, Other , Abilene, Texas

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