Customer Service Representative

Company: Advantage Resourcing
Location: Abilene
Posted on: September 19, 2022

Job Description:

Advantage Resourcing is now accepting applications for -Customer Service Representatives -in Abilene, TX!If you thrive on customer service, and enjoy helping others, APPLY NOW!SCHEDULE: - - -Schedules will vary. The office is open Monday thru Friday, from 8am to 7pm; and Saturdays from 9am to 5pm.These are 8-hour shifts within that time frame; and the incumbent will have a set schedule that is to be determined upon hire. **This is not a Remote Position**PAY: - - -$14.50/hr.Responsibilities --- - - - - - - - - -Manage large amounts of inbound calls in a timely manner --- - - - - - - - - -Follow communication "scripts" when handling different topics --- - - - - - - - - -Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives --- - - - - - - - - -Build sustainable relationships and engage customers by taking the extra mile --- - - - - - - - - -Keep records of all conversations in a call center database in a comprehensible way --- - - - - - - - - -Frequently attend educational seminars to improve knowledge and performance level --- - - - - - - - - -Meet personal/team qualitative and quantitative targets -Requirements --- - - - - - - - - -Previous experience in a customer support role --- - - - - - - - - -Track record of over-achieving quota --- - - - - - - - - -Strong phone and verbal communication skills along with active listening --- - - - - - - - - -Customer focus and adaptability to different personality types --- - - - - - - - - -Ability to multi-task, set priorities and manage time effectivelyIf this sounds like you, don't delay - APPLY NOW!! Apply today and you could win in our $100k Giveaway for Job Fest 2022. This year's Job Fest features weekly drawings for $1k, three $25k giveaways, and more. In total, we're giving away $100k! Between September 12 and December 4, employees receive an automatic contest entry for every week you work 36+ hours on assignment with us. The more weeks you work, the better chance you have to win. To learn more and read the contest rules, visit . Apply now for a chance to win!

Keywords: Advantage Resourcing, Abilene , Customer Service Representative, Other , Abilene, Texas