AbileneRecruiter Since 2001
the smart solution for Abilene jobs

Remote Healthcare Member Services Representative

Company: VirtualVocations
Location: Abilene
Posted on: November 22, 2021

Job Description:

A global healthcare company is seeking a Remote Healthcare Member Services Representative. Core Responsibilities Include: Responding to and resolving on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence Educating customers about the fundamentals and benefits of consumer-driven health care Guiding them on topics such as selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider Must meet the following requirements for consideration: High School Diploma / GED (or higher); OR equivalent work experience Minimum of 2+ years of combined education, work and/or volunteer experience Ability to contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance Ability to assist customers in navigating external member and internal websites while encouraging and guiding them towards becoming self-sufficient in using these tools Ability to contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance Ability to contact care providers, and members to obtain supporting documentation and provide benefit breakdowns

Keywords: VirtualVocations, Abilene , Remote Healthcare Member Services Representative, Sales , Abilene, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Abilene RSS job feeds